Q: What areas does APM7 Fleet cover?
A: Our service covers all districts in Hong Kong, including airport/port transfers, customized tour charters, corporate business trips, daily point-to-point transfers, and student pick-up and drop-off services, with no regional restrictions.
Q: How far in advance do I need to book a vehicle?
A: For urgent requests, we can arrange a vehicle within 5 minutes; however, we recommend booking at least 24 hours in advance. During peak periods such as public holidays and airport rush hours, please book 48 hours in advance to ensure smooth vehicle deployment and optimal service experience.
Q: What booking methods are available?
A: We currently support bookings via phone, WhatsApp, WeChat, and email. A dedicated staff member will reply to confirm your booking as soon as possible.
Q: What languages can your drivers speak?
A: All drivers are proficient in Cantonese, Mandarin, and English, ensuring seamless communication for local customers, mainland tourists, and overseas visitors alike.
Q: Is the passenger capacity and luggage space sufficient?
A: Our fleet offers a wide range of Hong Kong taxi models, including Toyota Camry Hybrid, Toyota Noah Wheelchair Accessible Vehicle, SAIC Maxus MIFA7, BYD e6, GAC E9, and Chevrolet Camaro (Bumblebee) and other popular models. Each model has different passenger capacity and luggage space configurations. We can provide customized services based on your specific needs—whether for group travel, oversized luggage transportation, or other special requirements, simply inform us in advance and we will arrange the most suitable vehicle for you.
Q: How is the pricing determined? Are there any hidden fees?
A: Basic fares strictly follow the Hong Kong government's taxi meter rates. A corresponding dispatching service fee will be charged if you request a specific model. For other special requirements, please contact us with detailed information and we will provide a customized solution with a separate quotation. All charges are transparent with no hidden fees.
Q: Are there any special safety measures for student pick-up and drop-off services?
A: Our student pick-up and drop-off service features a dedicated "On-Time Guarantee" mechanism—drivers will arrive at the pick-up location in advance. Upon request, we can also send photos of your child boarding and alighting the vehicle to ensure their safe commute.
Q: Can drivers provide tourist attraction recommendations if I am unfamiliar with Hong Kong routes?
A: Absolutely. All drivers have years of local driving experience and are well-versed in Hong Kong's top tourist attractions and food spots. You can share your specific preferences, and we will create a customized travel itinerary including route planning, time allocation, and a detailed schedule to ensure a smooth and efficient trip.
Q: Can overseas visitors book a service without WeChat or WhatsApp?
A: Yes. You can book via phone or email, and we will respond within 1 hour during business hours.
Q: Can you provide invoices for corporate business trips?
A: Yes. After the service is completed, we can provide electronic or paper invoices according to your needs, with detailed service items clearly listed for easy corporate reimbursement.